Updated: Aug 27, 2026
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| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Responsys Marketing Platform 2021 Implementation Essentials |
| Exam Number: | 1Z0-1032-21 |
| Passing Score: | 64% |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 55 |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Price: | USD $245 |
| Certificate Validity Period: | 18 months |
| Recommended Training: | Oracle University Responsys Implementation Training |
| Exam Registration: | Pearson VUE Registration Oracle Certification Registration |
| Sample Questions: | Oracle 1Z0-1032-21 Sample Questions |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No official prerequisites required |
| Official Syllabus URL: | https://education.oracle.com/pexam_1Z0-1032-21 |
| Section | Objectives |
|---|---|
| Campaigns and Forms | - Build and manage web/mobile forms - Create and deploy marketing campaigns - Configure conversion and tracking |
| Responsys Data Model | - Describe Responsys data model - Create filters, segment groups, seed groups - Manage contact lists, supplemental tables, profile extension tables |
| Account Administration | - Monitor account usage and health - Configure security and compliance settings - Manage user roles and permissions |
| Initial Configuration & Deliverability | - Perform IP warm-up and ramp-up - Configure domain branding and delegation - Set global account and deliverability settings - Manage bounce processing, spam feedback loops |
| Programs | - Design multi-step automation programs - Configure triggers, rules, and actions - Monitor and optimize program performance |
| Integration: Interact Connect | - Manage data synchronization - Configure Interact Connect integration - Describe Data Gateway setup |
| Creating and Managing Content | - Implement personalization with RPL - Use assets and templates - Build responsive email and mobile content |
| Multi-Channel Campaigns | - Manage cross-channel consistency - Set up email, SMS, and push campaigns - Configure subscription management |
| Reporting and Analytics | - Create custom reports - Analyze campaign performance metrics - Access standard reports and dashboards |
| Responsys Personalization Language (RPL) | - Debug RPL syntax and logic - Implement dynamic content - Write basic RPL expressions |
Question 1
Your client wants to be able to analyze the marketing campaign performance in Insight reports broken down by two criteria available in the profile list (Gender and Country). Youcreated the Segment Group following the directions in the Help documentation, but when you run the Insight reports, the Segment reports display
"undefined".
What is the reason for the failure?
A. You did not select and assign the segment group in the Campaign settings of the campaigns to be analyzed bythe segment criteria before launching the campaign.
B. You did not declare the fields used to define the segmentgroups in the Data section of the campaign workbook.
C. You don't have the segment group feature enabled in the Account Administration settings.
D. You should have created a corresponding filter for each rule set to be used to identify the segment group.
Question 2
When identifying your target audience for IP warm up, which type of email addresses should you avoid and why?
A. Avoid sending to subscribers who have recently opted-in because they do not have a proven history of engagement.
B. Avoid sending to addresses that have not registered an open or a click in the last six months because they may be likely to hit the spam button or be spam traps.
C. Avoid sending to subscribers who are also receiving transactional emails because they may unsubscribe because they are likely to feel over-messaged from your brand or company.
D. Avoid sending to subscribers who have opened or clicked in the last few days because they may not respond to an email message again so soon.
Question 3
You have a banner image in an HTML file with clickthrough reference. It is named acme_marquee.htm and you have uploaded it into a folder named LOGOS in your Content Library.You want to insert it into the HTML campaign document that has been uploaded to the Responsys Content Library into the HTML campaign document.
Which RPL code should you use to insert this document?
A. <#include "cms : //contentlibrary/LOGOS/acme_marquee . htm">
B. <#assign banner="acme_marquee. htm"><#include "cms: //contentlibrary/ " + banner>
C. <$insertdocument "cms : //contentlibrary/LOGOS/acme_marquee . htm">
D. <document="${//all content/. . /acme_marquee.htm}">
Question 4
Your client's requirements state that they need to have more than one profile list in their account.
Which two statements are true about implementing this? (Choose two.)
A. If you have multiple profile lists, you must have separate programs, because allthe messaging events launched in a Responsys Program must refer to the same profile list.
B. It is acceptable to have the same individual (email subscriber) in several profile lists, because a record with the same email address can exist in multiple lists with different RIID_'s.
C. Special configuration must be done to use different IP addresses to send campaigns to different lists in the account.
D. The column to be used as the table's primary key must be named something different in each profile list.
Question 5
You are setting up an SFTP gateway to establish the connectionbetween the client's server and Responsys file server.
Which two requirements must be met to set this up properly? (Choose two.)
A. Oracle must utilize RSA SSH2 public keys for authentication on the File Transfer server for connection between the clientand the Responsys Platform.
B. Oracle must generate a public/private key pair for the client to establish the secure connection.
C. The client must use one key pair to access your SFTP site, because Oracle Responsys cannot support multiple public keys.
D. The client should send only a public key to Oracle to apply to the SFTP data gateway server.
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A,C | Question 5 Answer: A,B |
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