Prepare with Nortel 920-469 exam practice material, pass for sure
Updated: Aug 02, 2026
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Nortel 920-469 Exam Overview:
| Certification Vendor: | Nortel Networks (now Avaya) |
| Exam Name: | Nortel Converged Campus ERS Rls. 4.x/5.x/6.x Advanced Configuration & Management |
| Exam Number: | 920-469 |
| Related Certifications: | Nortel Enterprise Routing Switch (ERS) certification track Avaya/Nortel Campus Switching certifications |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Certificate Validity Period: | Retired / no longer actively offered |
| Exam Price: | $150-250 USD |
| Exam Format: | Multiple choice, Scenario-based questions |
| Real Exam Qty: | 60-70 |
| Available Languages: | English |
| Recommended Training: | Avaya Networking Training (ERS / Campus Switching) |
| Exam Registration: | Avaya Certification / Training Portal |
| Exam Way: | Computer-based testing at authorized testing centers (historical delivery; may no longer be available) |
| Pre Condition: | Recommended hands-on experience with Nortel/Avaya ERS 4.x/5.x/6.x switching environments and intermediate networking knowledge |
| Official Syllabus URL: | https://www.avaya.com |
Nortel 920-469 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security Features | 10% | - Port security and access control lists (ACLs) - Authentication mechanisms (basic network access control) |
| Topic 2: High Availability and Redundancy | 15% | - First-hop redundancy concepts (VRRP) - Switch stacking and redundancy design |
| Topic 3: Management and Monitoring | 10% | - Firmware upgrades and configuration backup - Device management via CLI and SNMP |
| Topic 4: Troubleshooting and Diagnostics | 5% | - Network troubleshooting methodologies - Log analysis and diagnostic tools |
| Topic 5: QoS and Traffic Management | 10% | - Traffic prioritization and congestion management - QoS classification and marking |
| Topic 6: Advanced Switching Concepts | 20% | - Link aggregation (MLT/LACP) - Spanning Tree Protocol (STP/RSTP/MSTP) - VLAN design and trunking (802.1Q) |
| Topic 7: ERS Platform Architecture | 15% | - Switch hardware and software architecture (ERS 4.x/5.x/6.x) - Operating system fundamentals and CLI structure |
| Topic 8: Routing Configuration | 15% | - Static routing and IP forwarding - Dynamic routing protocols (e.g., OSPF basics where applicable) |
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