Prepare with ServiceNow CIS-HR exam practice material, pass for sure
Updated: Sep 18, 2026
No. of Questions: 130 Questions & Answers with Testing Engine
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Along with the skills and knowledge, you will add to your credential, you will also learn complementary ideas and information. This is especially true if you choose to take the time to acquire knowledge of ServiceNow administrative duties and responsibilities.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf
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CIS-HR Certification: Tips to survive if you don't have time to read all the pages
CIS-HR Certification is one of the fast Exam-growing software service management certificate programs in the world. It's a perfect credential for users who want to add service assurance, availability, and disaster recovery capabilities to their skillset. If you're an HR professional or working towards your first SAP certification, consider CIS-HR Certification as it meets the requirements of both sectors. To further your knowledge and experience, take part in onsite training from our certified trainers or study independently with our extensive library of advanced courses and self-paced instruction materials. Your efforts to earn your CIS-HR Certification will be rewarded by career opportunities across the public and private sectors.
CIS-HR certification is a professional, project-based certification that validates real-world knowledge in service delivery, change management, knowledge management, and business continuity issues. The CIS-HR Certification path consists of three exams: Service Delivery, Change Management, and Business Continuity. An optional fourth exam is available for professionals interested in Knowledge Management. If a candidate has knowledge and skills that are required to pass CIS-HR Exam and fully prepared with CIS-HR Dumps then he should take this ABA CTFA exam.
This article will discuss three crucial components of CIS-HR Certification: the experience, skills, and knowledge needed to become a skilled ServiceNow consultant. For the self-motivated learner, there are plenty of ways to prepare for this certification and to acquire the skills it requires - whether by studying on your own or seeking training through an accredited provider.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Exam Price: | $450 USD (varies by region/promotions) |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | English |
| Passing Score: | Approximately 70% (ServiceNow does not officially publish an exact passing score) |
| Recommended Training: | ServiceNow CIS-HR Exam Blueprint ServiceNow HR Service Delivery (HRSD) Implementation Course |
| Exam Registration: | ServiceNow Training & Certification Portal Now Learning Platform |
| Sample Questions: | ServiceNow CIS-HR Sample Questions |
| Exam Way: | Online proctored or test center (vendor-proctored exam delivery) |
| Pre Condition: | ServiceNow Certified System Administrator (CSA) is strongly recommended; practical HRSD implementation experience is highly beneficial |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core HR Applications and Employee Center | 30% | - Employee Center configuration - HR Administration - HR Case Management - HR Dashboards and Reporting |
| Topic 2: HR Journeys and Lifecycle Events | 20% | - Journey Designer - Lifecycle event configuration - Activity Sets and triggers - Onboarding / Offboarding / Transfers |
| Topic 3: Security and Data Protection | 20% | - HR data security model - Confidential HR data handling - Role-based access control - Contextual security for HR cases |
| Topic 4: HR System Architecture | 30% | - HR data model (HR Case, HR Profile, tables) - HR criteria and targeting - HR Service Delivery architecture - HR services and catalog structure |
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