Prepare with SAP C_C4HCX exam practice material, pass for sure
Updated: Sep 12, 2026
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SAP C_C4HCX Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified - Solution Architect - SAP Customer Experience |
| Exam Number: | C_C4HCX |
| Real Exam Qty: | 82 |
| Related Certifications: | SAP Certified Application Associate - SAP Customer Experience SAP Certified Development Associate - SAP Customer Experience |
| Certificate Validity Period: | 1 year |
| Passing Score: | 60% |
| Exam Price: | 200 USD |
| Exam Format: | AI-Guided Roleplay, Open-book, Scenario-Based Assessment, Remote proctored |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Recommended Training: | Becoming a Certified Solution Architect in SAP Customer Experience (Learning Journey) |
| Exam Registration: | SAP Learning Hub / Certification Hub |
| Sample Questions: | SAP C_C4HCX Sample Questions |
| Exam Way: | Online remote proctored, open-book, available 24/7 |
| Pre Condition: | No mandatory prerequisites; recommended experience with SAP CX solutions and architecture design |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience |
SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Project Delivery and Implementation | 15% | - Solution deployment and operations - Implementation lifecycle and planning - Performance and scalability |
| Integration and Extensibility | 25% | - Data flow and system connectivity - SAP Integration Suite - Extensibility options and best practices - SAP Business Technology Platform (BTP) integration |
| SAP Customer Experience Portfolio Overview | 20% | - SAP Marketing Cloud / Emarsys - SAP Commerce Cloud - SAP Service Cloud - SAP Customer Data Cloud - SAP Sales Cloud |
| Solution Architecture Fundamentals | 15% | - Architecture principles and methodologies - Customer Experience strategy and design |
| Customer Data and Governance | 15% | - Customer data management and identity - Data analytics and insights - Compliance and data privacy |
| Intelligent Enterprise and Innovation | 10% | - AI and automation in CX solutions - Emerging technologies and roadmap |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
What are the three main pillars of the installed base?
Note: There are 3 correct answers to this question.
- A. Installation point
- B. Service level agreement
- C. Registered product
- D. Functional location
- E. Skill set
What features does SAP API Management offer?
Note: There are 2 correct answers to this question.
- A. Enabling seamless extensibility through an open event-based message exchange platform (event-driven architecture)
- B. Exposing data with external ecosystems to generate new revenue streams (data as a service)
- C. Implementing new code-based APIs to various back ends (SAP cloud/on premise, third party)
- D. Providing comprehensive analytics capabilities to understand the various patterns of API consumption
How can SAP Marketing Cloud help customers drive their business?
Note: There are 3 correct answers to this question.
- A. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey.
- B. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
- C. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
- D. It enables planning and execution of personalized campaigns through various channels like email, SMS, or mobile channels for push notification.
- E. It enables meeting scheduling and opportunity design to increase lead quality and sales revenues.
You want to implement a combination of roles and attributes to build a set of rules and definitions that can return an access decision using SAP Customer Data Cloud.
Which authorization model needs to be implemented to accommodate this?
- A. Role-based access control (RBAC)
- B. Attribute-based access control (ABAC)
- C. Policy-based access control (PBAC)
- D. Context-based access control (CBAC)
Which of the following definitions describes an extension in SAP Commerce Cloud?
- A. It is a prepackaged integration setup that enables SAP Commerce Cloud to integrate with other tools.
- B. It is an encapsulated functionality that can contain business logic, type definitions, a Web application, and back office configuration.
- C. It is a side-by-side app integrated within the SAP Commerce Cloud core component.
- D. It is a personalization option that enhances the SAP Commerce Cloud standard logic.
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