Updated: Oct 08, 2026
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Field-Service-Lightning-Consultant Exam Reference
Field Service Lightning Consultant Exam is related to Salesforce Certified Field Service Lightning Consultant Certification. This exam validates the Candidate knowledge and skills of the Salesforce Certified Field Service Lightning Consultant program is to test and certify qualified implementation consultants for partners and Salesforce teams (such as Services, CFL, and Support).
Salesforce Administrator Certification and Salesforce Service Cloud Consultant Certification can act as a prerequisite for this exam.
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Lightning Consultant Exam |
| Exam Number: | Field-Service-Lightning-Consultant |
| Certificate Validity Period: | 2 years (requires annual maintenance via Trailhead) |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Service Cloud Consultant |
| Exam Price: | USD 200 (+ applicable taxes; retake: USD 100) |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Passing Score: | 63% |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple-choice, Scenario-based, Multiple-select |
| Recommended Training: | Salesforce Trailhead Field Service Lightning Trails Implementing Field Service Lightning (Instructor-led) |
| Exam Registration: | Salesforce Credentials Webassessor Registration |
| Sample Questions: | Salesforce Field-Service-Lightning-Consultant Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Salesforce recommends holding Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant; minimum 6 months hands-on experience with Field Service Lightning |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/field-service-lightning-consultant |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Field Service Lightning Setup and Configuration | 22% | - Configure service territories, operating hours, and locations - Set up service resources, skills, and time sheets - Define products, assets, and inventory settings - Define license types and permission sets |
| Topic 2: Scheduling and Optimization | 28% | - Implement complex work and multi-day appointments - Manage service appointment lifecycle - Utilize Dispatcher Console features - Use routing, optimization, and dispatch strategies - Configure scheduling policies and service objectives |
| Topic 3: Mobile and Field Execution | 17% | - Configure Field Service mobile app settings - Track time, inventory, and work completion - Manage mobile workflows and offline access |
| Topic 4: Work Order Management | 23% | - Manage work order line items and required products - Relate work orders to cases, accounts, and assets - Configure work order lifecycle, types, and milestones - Set up entitlements, service contracts, and SLAs |
| Topic 5: Maintenance Plans and Advanced Features | 10% | - Set up recurring maintenance plans - Integrate with Service Cloud and other clouds - Configure reports, dashboards, and analytics |
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