Prepare with HP HP2-E18 exam practice material, pass for sure
Updated: Aug 02, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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HP HP2-E18 Exam Overview:
| Certification Vendor: | HP (Hewlett-Packard) |
| Exam Name: | HP Service Sales Consultant |
| Exam Number: | HP2-E18 |
| Exam Duration: | 75 minutes |
| Real Exam Qty: | 66 |
| Exam Price: | $120 USD (historical) |
| Certificate Validity Period: | 3 years |
| Related Certifications: | HP ASE Service Sales Track |
| Exam Format: | Multiple Choice (Single/Multiple Response) |
| Available Languages: | English |
| Passing Score: | 70% |
| Recommended Training: | HP Service Sales Training (legacy) |
| Exam Registration: | Prometric (historical) |
| Sample Questions: | HP HP2-E18 Sample Questions |
| Exam Way: | Onsite at Prometric testing centers |
| Pre Condition: | No mandatory prerequisites; recommended sales experience with HP products |
| Official Syllabus URL: | Retired, no longer available |
HP HP2-E18 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Delivery & Post-Sales Support | 20% | - Service level agreements (SLAs) - Renewal and account management - Implementation and handover process |
| Sales Process & Value Proposition | 25% | - Communicating service value and ROI - Pricing, quoting and contracting basics - Overcoming objections and closing sales |
| HP Service Offerings & Portfolio | 25% | - HP support and service solutions - Care Pack and warranty services - Proactive and reactive service models |
| Customer Needs Analysis & Solution Design | 30% | - Matching services to customer environment - Designing complete service packages - Identifying business and technical requirements |
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