Prepare with CompTIA JK0-802 exam practice material, pass for sure
Updated: Jul 14, 2026
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CompTIA JK0-802 Exam Overview:
| Certification Vendor: | CompTIA |
| Exam Name: | CompTIA A+ Certification Exam (JK0-802) |
| Exam Number: | JK0-802 |
| Exam Format: | Multiple Choice, Performance-Based, Drag-and-Drop |
| Exam Duration: | 90 minutes |
| Passing Score: | 700 (scale 100–900) |
| Certificate Validity Period: | 3 years from issue date |
| Available Languages: | English, German, Japanese, Spanish |
| Real Exam Qty: | Up to 90 |
| Related Certifications: | CompTIA A+ (requires JK0-801 + JK0-802) |
| Exam Price: | Academic pricing ~$189–$216 USD (varies by region/channel; retired version) |
| Recommended Training: | CompTIA Official Training |
| Exam Registration: | CompTIA Official A+ Page Pearson VUE Testing |
| Sample Questions: | CompTIA JK0-802 Sample Questions |
| Exam Way: | Onsite at Pearson VUE testing centers; academic version via CompTIA Academy Partners; RETIRED exam (no longer available for new candidates) |
| Pre Condition: | No formal prerequisites; recommended 6–12 months hands-on IT support experience; must pass both JK0-801 and JK0-802 to earn CompTIA A+ |
| Official Syllabus URL: | https://www.comptia.org/certifications/a |
CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mobile Devices | 9% | - Android and iOS configuration - Synchronization and connectivity - Mobile security and data management |
| Topic 2: Operating Systems | 33% | - File systems, storage and driver management - Application installation and updates - System utilities and command-line tools - Windows installation and configuration |
| Topic 3: Software Troubleshooting | 36% | - Operating system boot and performance issues - Security-related troubleshooting - Network connectivity problems - Application errors and crashes |
| Topic 4: Security | 22% | - User authentication and permissions - Physical and logical security concepts - Malware prevention, detection and removal - Wireless and network security settings |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A user reports their network connection has limited or no connectivity. Which of the following should a technician check FIRST?
A) The Ethernet cable is connected properly
B) The APIPA address has the proper gateway
C) The Proxy settings in Internet Options
D) The proper NIC drivers are installed
2. A technician is dispatched to a location that has multiple laser printers. One of the network printers is printing what appears to be a shadow image. The technician could solve this issue by:
A) replacing the fuser
B) replacing the drum
C) running calibrate
D) replacing the network cable
3. An alert needs to be sent to the administrator when the CPU stays above 90% for a period of time. Which of the following tools would BEST be used to accomplish this?
A) Task Manager
B) Performance Monitor
C) Task Scheduler
D) System Configuration
4. Joe, a user, reports that each time his laptop is logged in to the company's headquarters, his system time changes. After Joe returns home, he adjusts the clock, which stays set correctly until the computer is again at the company's headquarters. No other users have reported any issues. Which of the following is MOST likely occurring?
A) The domain time controller is incorrect
B) The laptop firmware needs to be updated
C) The laptop's time zone is incorrectly set
D) The laptop has a malware infection
5. An unauthorized user observing system security procedures is known as:
A) Shoulder surfing.
B) Phishing.
C) Spyware.
D) A worm.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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