Prepare with Salesforce OmniStudio-Consultant exam practice material, pass for sure

An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?

• A. * A header FlexCard for client information with a Flyout for profile attributes* Child FlexCards for investment instruments with a Flyout for additional information
• B. * A header FlexCard for client information and profile attributes* Child FlexCards for investment instruments with a Flyout for additional information
• C. * A header FlexCard for client information and profile attributes* FlexCards for investment instrument information
• D. * An OmniScript with a Step for client information* Block Elements for investment instruments

The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?

• A. Add more Step elements to create shorter pages.
• B. Create a specific OmniScript for each business process.
• C. Add more conditional views to branch the OmniScript into logical sections.
• D. Pass the process type as an input parameter.

A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers

• A. OmniStudio Action
• B. Flyout
• C. Custom Style
• D. States

A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can seekey details at a glance.
How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers

• A. Use card states
• B. Use flyouts
• C. Customize the styling
• D. Enable the Responsive property

You want to update 500 Leads through a Data Loader. In the CSV file, you have three columns (ID, Email, and Phone). Also, there are some blank values in the rows (some records do not have email, and some do not have a phone). You do not want null values in the records when updating the values. Which of the following options should you use to do this?

• A. Modify the CSV file and remove the records which have null values, and update them manually.
• B. Null values cannot be ignored. If they are present in CSV, they get updated as null.
• C. Open Data Loader -- > Setting -- > Check the " Ignore Null Values " checkbox.
• D. Null values do not get updated through Data Loader.
• E. Open Data Loader -- > Setting -- > Uncheck the " Insert Null Values " checkbox.