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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has opened up another location in London that will have four employees and wants to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. Which two solutions do you recommend for the London location? (Choose two.)

A) Install the IP500 with VCM 32, add a digital station module on the IP500, Put the IP500 and the DS module on a UPS, earth ground the IP500 and the digital station module, match the IP500 and DS module with the version level with New York City and install the four digital phones.
B) Install four digital phones and create a VPN connection between London and New York City for the digital phones to connect back to the digital station module in New York City.
C) Install the IP500 with the VCM 32 on a UPS, a 12 port POE switch on a UPS, earth ground the IP500, match the IP Office version level with New York City, install four IP Phones, and verify the correct software version on the IP phones.
D) Install the IP500 with the VCM 32 and the 12 port Ethernet switch on a UPS, ground the IP500, upgrade the IP500 to the same version as the IP500 in New York City, install four digital phones, and verify the correct software version on the phones.

2. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) QSIG-A
B) IP Office SCN
C) H.450
D) QSIG-B
E) None

3. Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)

A) Go to System > SMTP tab, put email address to the destination of all messages.
B) Go to System > SMTP tab, put the email address used by IP Office to send the message.
C) Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
D) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
E) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.

4. The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?

A) Go to CCR, log-in as Administrator, and enable Agent1 as a CCR agent.
B) "Agent1" cannot be used as a name for a CCR agent.
C) Go to Supervisor Settings in Manager and enable Agent1 to be a CCR agent.
D) Go to CCR and check on Supervisor Settings and enable Agent1 as a CCR agent.

5. A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?

A) 80 Kbps
B) 63 Kbps
C) 640 Kbps
D) 560 Kbps

Solutions: