Prepare with Avaya 37820X exam torrent, pass for sure
Last Updated: Sep 05, 2026
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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and Infrastructure Design | - Infrastructure Requirements
|
| Unified Communications and Collaboration Design | - UC Applications
|
| Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Solution Sizing and Bill of Materials | - Solution Configuration
|
| Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Implementation and Migration Planning | - Deployment Strategy
|
Avaya Midsize Solution Design Sample Questions:
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- B. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
- C. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses, - D. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
- A. 500 participants
- B. 50 participants
- C. 25 participants
- D. 100 participants
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
- A. Agent Desktop Display
- B. Avaya Communicator
- C. one-X Agent
- D. Avaya Agent Desktop
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
- A. VPN access to the corporate network and a web browser
- B. VPN access and the System Status tool
- C. VPN access to the corporate network and an IP Office System Monitor
- D. The Avaya Secure Access Link (SAL)
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
- A. It supports a broader range of endpoints types.
- B. It Is available in more deployment options than other major vendors.
- C. It focuses on the customer's IT relevant needs.
- D. It delivers a lower total cost of ownership compared to all major vendors.
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