Prepare with Genesys GE0-601 exam torrent, pass for sure
Last Updated: Aug 10, 2026
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What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
- The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
- The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
- There is a time limit of 120 minutes for the exam.
- This exam is offered in only English.
How to book the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Taking a Certification Exam Guide provides instructions for registering, accessing, and taking exams.
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Genesys GE0-601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ACD, Reporting and Maintenance | 15% | - Logs, Updates and Troubleshooting - ACD and Skills-Based Routing - Interaction Supervisor and Reporter Basics |
| Topic 2: System Administration and Security | 20% | - Security Settings and Access Control - User, Role, Workgroup and Station Management - Dial Plan, SIP and Media Configuration |
| Topic 3: Installation and Initial Configuration | 20% | - Setup Assistant and Initial Configuration - Deployment Requirements - Post-Installation Verification |
| Topic 4: Interaction Attendant and Call Flow Design | 25% | - Voice Prompts and Scheduling - Routing and Queue Configuration - Attendant Interface and Structure - Auto Attendant and Menu Configuration |
| Topic 5: PureConnect / Interaction Center Platform Overview | 20% | - Licensing Model and Management - Server Roles and Dependencies - System Architecture and Components |
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