Last Updated: Aug 09, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Email Marketing Concepts & Best Practices | 20% | - Email marketing fundamentals - Compliance and regulations (CAN-SPAM, GDPR, CASL) - Email design and accessibility best practices - Deliverability and sender reputation |
| Sending & Automation | 20% | - Triggered emails and transactional sends - Guided sends and user-initiated sends - Automation Studio basics - Journey Builder fundamentals |
| Subscriber & Data Management | 25% | - Data extensions and list management - Import/export and data quality - Segmentation and audience creation - Subscriber status and preferences |
| Tracking & Reporting | 10% | - Interpreting results and optimization - Key metrics (open, click, bounce, conversion) - Standard reports and dashboards |
| Email Creation & Testing | 25% | - Email Studio tools and editors - Preview, test send, and validation - Sender authentication (SPF, DKIM, DMARC) - Dynamic content and personalization |
1. Northern Trail Outfitters wants to use a specific IP address and a subdomain of order subdomain for all of its transactional emails.
What should be configured to accomplish this request?
A) Delivery Profile
B) Send Classification
C) Sender Profile
2. Northern Trail Outfitters (NTO) sends 500,000 emails per month and shares its sending domain and IP with other customers.
Which action ensures NTO's sending reputation remains intact?
A) Request three Dedicated IPs to spread out the sending volume.
B) Implement an SAP with Private Domain and a Dedicated IP.
C) Request a Private Domain to leverage SPF and DKIM authentication.
3. Northern Trail Outfitters wants to monitor customer status while they flow through a post-purchase journey.
Which configuration is required to make decisions on this data?
The status data is connected to the contact in an attribute group.
A) The Update Contact Activity Is used to make status updates.
B) The Update Contact Activity us used to make status updates.
C) The entry sources data extension has a primary key and subscriber key.
4. Northern Trail Outfitters (NTO) sends a birthday coupon during the subscriber's birthday month. NTO wants to reward the subscriber based upon engagement with the email and provide further messages based on that interaction.
Which no-code features should be implemented to accomplish this?
A) Automation studio and Query Activity
B) Journey Builder and Engagement Split
C) Salesforce CDP and Einstein Engagement Scoring
5. Northern Trail Outfitters (NTO) wants to add automation to its email marketing. Which automation should NTO create as a good first step?
A) An automation that contains several recurring emails and decisioning points
B) An automation that Imports subscriber data regularly and updates key data extensions
C) An automation that deletes old data extensions, emails, and reports
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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