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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. Which IBM storage offering scales linearly without hot-spots and delivers insights from
analytics faster with tuning-free data distribution?

A) IBM FlashSystem
B) DS8870
C) XIV
D) LTFS

2. A customer is considering the Cisco MDS 9148 and the IBM SAN48B-5 SAN switches.
What are two key advantages for the IBM SAN48B-5 switch? (Choose two.)

A) Pay as you grow from 16 to 48 ports
B) 1U of rack space
C) 1Gbps port support
D) 10Gbps port support
E) 16Gbps port support

3. What is the minimum role level needed to download support log files to troubleshoot the IBM SAN Volume Controller?

A) Monitor
B) Copy Operator
C) Security Administrator
D) Service

4. A customer's data center was constructed 15 years ago. Since then its growth has
exceeded expectations and necessitated the deployment of a large number of servers, storage subsystems, and switches. The energy company is currently providing the maximum amount of electricity to the data center.
What should the IBM Technical Specialist do to enable the customer's continued ability to expand its computer and storage growth?

A) Perform a consolidation study in order to reduce the energy used by the equipment in the data center.
B) Determine how energy allocated to IT resources is used to produce business results.
C) Replace the existing equipment with Energy Star compliant equipment to reduce energy requirements.
D) Help to relocate the existing equipment to a larger data center with increased capacity from the electric company.

5. A customer has several legacy storage arrays containing many hot spare disks. The customer has heard that the IBM XIV does not have any hot spares.
What should the technical specialist explain to the customer about the way the IBM XIV works?

A) Legacy storage arrays with hot spares take hours to rebuild extending the failure window.
B) Each drive has spare capacity and spreads the data across the spare capacity of each drive.
C) The IBM XIV has two hot spare drives per module to handle failures.
D) The IBM XIV has four hot spares per module to allow for multiple hot spare failures at one time.

Solutions: