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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Put the first phone you find in your shopping cart!
B) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
C) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
D) Which mobile operating system do you prefer?

2. In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?

A) Check that the usability test plan has been properly reviewed
B) Check that findings are communicated to the stakeholders
C) Check whether the usability test report conforms to the best practices
D) Check consumed resources regularly and compare with the estimates

3. In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

A) They focus on quantitative usability evaluations
B) They use prototyping in their development process
C) They also seek to address users with limitations
D) They focus on agile development

4. Which of the following statements about usability test scripts is wrong?

A) It contains pre-session interview questions.
B) It contains answers to the test questions.
C) It contains post-session interview questions.
D) It is a checklist used by the moderator of a usability test.

Solutions: