Prepare with Nortel 920-173 exam torrent, pass for sure

Last Updated: Sep 08, 2026

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Nortel 920-173 Exam Syllabus Topics:

SectionObjectives
Maintenance and Upgrades- Lifecycle management
  • 1. Patch installation
  • 2. Backup and restore
  • 3. Version upgrades
Technical Support and Troubleshooting- Problem diagnosis
  • 1. Log analysis
  • 2. Service recovery procedures
  • 3. Performance troubleshooting
  • 4. Fault isolation
Administration- System management
  • 1. Resource management
  • 2. Queue and skill configuration
  • 3. User and role administration
Installation and Configuration- Platform deployment
  • 1. Software installation
  • 2. Integration with telephony systems
  • 3. Initial configuration
Contact Center Rls. 7.0 Architecture- System components
  • 1. Solution topology
  • 2. Server architecture
  • 3. Application modules
Networking and Integration- Connectivity
  • 1. Network configuration
  • 2. Integration with external systems
  • 3. Protocol fundamentals

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