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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.

A) RightNowSyncPortciient.setReportFiiters can beused directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
B) Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
C) An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
D) RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-

2. Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)

B)

C)

D)

A) Option D
B) Option A
C) Option C
D) Option B

3. Your client is launching Customer Portal as an internal knowledge base, which is available to the client's staff only while on the client network. Note that chat is not enabled.
Which setting should be set to prevent access to Customer Portal pages from outside the network?

A) SEC_VALID__ENDDSER_HOSTS
B) SEC_V2LLID_jrNTEG_HOSTS
C) SEC_VALID_ADMIN_HOSTS
D) SEC_INVALID_USER_AGENT
E) SEC_VALID_USER__AGENT

4. You build a Custom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?

A) ConnectAPI: :getCustomObjectMetadata ()
B) ConnectAPI::getMenuValues()
C) ConnectAPI::gstNamedValues()
D) ConnectAPI::getMetadata{)

5. Which statement is true about the JavaScript API?

A) It Is available when you use the Connect Common Object Model CCOM for API operations.
B) It comes with in-built exception handling.
C) It cannot be used in Custom Object workspaces.
D) It is available as JavaScript objects and can be exposed through browser controls in a workspace.

Solutions: