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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. You're designing a Slack app for employee onboarding.
What feature should you include to make the onboarding process simpler and more pleasant for new hires?

A) Frequent pop-up reminders for new hires to complete their onboarding tasks
B) Mandatory daily check-in posts for new hires in the general channel
C) A dedicated onboarding channel with resources, FAQs, and a welcome message
D) An automated message blast to all channels announcing each new hire

2. What is a key difference between a single workspace app and a distributed app in Slack?

A) A single workspace app can be published to the Slack App Directory, but a distributed app cannot
B) A single workspace app is designed specifically for use within one workspace, whereas a distributed app can be installed across multiple workspaces
C) A distributed app requires special permissions from Slack for development, while a single workspace app does not
D) A single workspace app is used for external communications with clients, while a distributed app is used for internal team collaboration

3. In what scenario should you prioritize using custom development over relying on sample code and external resources for your Slack app?

A) When implementing basic functionalities that are common across many Slack apps and have established best practices
B) For routine updates and maintenance tasks that do not significantly alter the app's core functionalities
C) When you need to address a specific problem or requirement that is unique to your organization's workflow or app's functionality
D) When developing a feature for which there is abundant sample code available, even if it slightly differs from your exact requirements

4. A company wants to integrate their online customer service platform with Slack, so that each time a new support ticket is created, the customer service team is immediately notified in Slack.
What feature should be used for this integration?

A) Create a bot that checks for new tickets at regular intervals and posts updates in a channel
B) Use incoming webhooks to automatically send a notification to a dedicated customer service channel whenever a new ticket is created
C) Set up an RSS feed in a Slack channel that notifies the team of new tickets
D) Implement slash commands for the customer service team to check for new tickets

5. Your team has developed a Slack app that you believe would be valuable to a wide range of Slack workspaces. You want to submit it to the Slack Directory.
What is the best practice you should follow before submitting your app?

A) Include a variety of niche features to cater to specific workspace needs
B) Share your app's installation link on social media to gather feedback from users
C) Submit your app immediately to gain early visibility in the Slack Directory
D) Conduct thorough testing and quality assurance to ensure your app meets Slack's guidelines and standards

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