Prepare with HP HP2-H28 exam torrent, pass for sure
Last Updated: Oct 11, 2026
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HP HP2-H28 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing & Computing Solutions | - HP computing solutions positioning - HP printing portfolio overview |
| Topic 2: Sales Process & Recommendation Skills | - Consultative selling techniques - Mapping solutions to customer needs |
| Topic 3: Solution Positioning & Value Proposition | - Articulating HP value proposition - Differentiation vs competitors |
| Topic 4: Customer Needs & Requirements | - Identifying business needs in services environments - Understanding customer printing and computing requirements |
HP Selling HP Printing and Computing Services Sample Questions:
Which statement is true about Non IT managed businesses?
- A. Non IT managed businesses tend to outsource their purchasing needs and seek the advice of partners to benefit from easy and free usage services.
- B. Non IT managed businesses do not tend to outsource their purchasing needs, but seek the advice of partners to benefit from easy and free usage services.
- C. Non IT managed businesses are not interested in advice on IT infrastructure decisions and tend to internally manage their purchasing needs.
- D. Non IT managed businesses tend to outsource their purchasing needs but do not seek the advice of partners.
Correct Answer: B 🗳️
What is the first step in selling Care and Usage Services to a Corporate, Enterprise, or Public Sector customer?
- A. Understand if the customer is outsourcing their printing and personal system support, and use that to introduce the HP support value proposition.
- B. Understand the customer's business drivers and establish from that the duration of services needed,
- C. Understand the customer's business model to define when they will need support and what type of support HP can offer
- D. Understand the customer's business drivers and define the impact of printing and personal system downtime.
Correct Answer: C 🗳️
Which statement is true about HP Care Pack Services?
- A. HP Care Pack Services cover care services only.
- B. HP Care Pack Services cover a wide range of accessories (e.g.. mouse, key boards) that can be purchased with HP hardware.
- C. HP Care Pack services are configurable to many devices with invoicing during the contract duration.
- D. HP Care Pack Services cover deployment, usage, and care services in both Consumer and Business markets.
Correct Answer: C 🗳️
Which type of value added service would you sell to a company that wants to ensure that their LaserJet printers are always up and running with consistently high print quality?
- A. Preventative Maintenance Kit Replacement
- B. Quick Page Service
- C. Accidental Damage Protection
- D. Toner and Rollers Uptime Kit Replacement
Correct Answer: A 🗳️
Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)
- A. HP can dispatch partners to resolve server related issues on already sold hardware
- B. The specialization enables partners to deliver services on behalf of HP and generate additional profit.
- C. Partners will benefit from extra discounts by buying hardware from HP
- D. Partners can start accumulating rebates on sales from day one on new or already sold hardware
Correct Answer: B,C 🗳️
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