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HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. What is included in HP Active Care? (Select two.)

A) No-cost replacement parts
B) Next business day onsite support
C) Availability for one or two years
D) Defective Media Retention in every option
E) Coverage of non-HP devices

2. Name a benefit of HP Active Care, powered by HP TechPulse.

A) Automatic performance tuning based on feedback
B) Proactive issue identification and remediation
C) Ability to actively change the security policies in response to threats
D) Actionable device and employee insights whether online or offline

3. You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?

A) Work with an HP distributor and use the program available exclusively to distributors
B) Access your HP Channel Services Network account and modify any existing order information to match the new registration information
C) Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information
D) Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal

4. A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?

A) The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.
B) An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.
C) HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
D) An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.

Solutions: