Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers (UC) is concerned about potential data storage issues in Salesforce due to the Invoice, Order, and Inventory data that would be flowing infrom various on-premise legacy CRM and ERP applications. UC would like to view and occasionally report on this data on-demand for day-to-day operational processes and would prefer not to store the data in Salesforce due to data residency requirements.
Which recommendation should the Solution Architect make to meet this requirement?

A) Re-architect the implementation using Salesforce Connect and external objects.
B) Push the data into Salesforce and implement an archival strategy.
C) Write custom Apex code to retrieve the data in real time from external systems.
D) Use Salesforce Orchestrator with MuleSoft to retrieve the data when it is needed.

2. Towards the end of the discovery phase, the sales manager and subject matter experts raise a request to get hands-on experience with the solution as soon as possible. They want to ensure the requirements they provided are correctly built out inSalesforce. The project sponsor is unsure how that request may affect the schedule.
Which method should a Solution Architect consider in this scenario to validate the requirements during the build sprint without impacting the project timelines?

A) Run a User Acceptance Testing discovery session, based on the Functional Specification Document, to ensure the testing script meets the end users' needs.
B) Ensurethe project sponsor reviews and signs off on the Functional Specification Document as an acknowledgment that what was built aligns with the original requirements.
C) Give every end user the Functional Specification Document as their training materials and test them on the contents.
D) Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script.

3. Northern Trail Outfitters (WO) istransforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.
Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?
Choose 3 answers

A) Project Manager
B) Field Service Agent
C) Field Service Manager
D) NTO employee representing a typical customer
E) Business Analyst

4. Universal Containers (UC) is currently utilizingSalesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will oftenask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

A) Generate a new profile that grants access to the Order object and assign it to the field service users.
B) Provide the field service team with CPQ licenses to view Order data.
C) Generate a new permission set that grants access to the Order object andassign it to the field service users.
D) Provide the field service team witha Sales Cloud license to view Order data.

5. Universal Containers (UC) u selling containers globally via distributorsand is experiencing significant double- digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to referencethe financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them.
What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?

A) Use the scheduled dataloader to extract the financial information every night from the ERP and save it inside Salesforce.
B) Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.
C) Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.
D) Use Change Data Capture to update the changes on the financial information inside Salesforce m near- real time.

Solutions: