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| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C_C4H410_01 |
| Available Languages: | English |
| Passing Score: | 65% |
| Exam Duration: | 180 minutes |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Customer Experience Certifications |
| Exam Format: | Multiple choice, Multiple response |
| Real Exam Qty: | 80 |
| Exam Price: | USD 550 (may vary by region) |
| Certificate Validity Period: | No fixed expiration; subject to SAP certification 'Stay Current' policy and product release updates |
| Recommended Training: | SAP Learning Journey - SAP Sales Cloud SAP Sales Cloud Overview Training |
| Exam Registration: | SAP Training Certification Portal Exam Detail Page (C_C4H410_01) |
| Sample Questions: | SAP C_C4H410_01 Sample Questions |
| Exam Way: | Online proctored or authorized test center |
| Pre Condition: | No mandatory prerequisites, but SAP recommends basic knowledge of CRM and SAP Sales Cloud fundamentals |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911-g/ |
| Section | Objectives |
|---|---|
| Opportunity and Sales Management | - Forecasting and pipeline management - Lead to opportunity lifecycle |
| Configuration and Extensibility | - Business configuration - UI adaptation and extensions |
| Analytics and Reporting | - Key performance indicators - Sales reporting and dashboards |
| Integration and Data Exchange | - Data migration concepts - Integration with SAP ERP / S/4HANA |
| Master Data Management | - Account and contact management - Product and pricing basics |
| SAP Sales Cloud Overview | - System architecture and positioning - Key business processes in SAP Sales Cloud |
1. You added extension fields to the opportunity business object using the adaptation tool and extended them to the respective process extension scenarios. You need to populate the extension fields for migration.
What must you do to include the extension fields in the template?
Please choose the correct answer.
Response:
A) Accept the prompt to add the extension fields when you download the template.
B) Accept the prompt to manually update the migration template with the new fields.
C) Accept the prompt to use the Microsoft Excel Add-in to enable the extension field.
D) Accept the prompt to add the extension fields when you upload the template.
2. What happens during the lead aging notification process?
There are 2 correct answers to this question.
Response:
A) By default, the priority for the notification is set to high.
B) A new high priority notification is triggered after the first notification expires.
C) The lead owner recevies the notification.
D) The manager of the sales representative receives the notification.
3. Which of the following are features of custom report creation in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.
Response:
A) Direct assignment of a report to a business user is supported.
B) Variable selection is possible.
C) Custom calculated key figures are allowed.
D) Custom reports can be created by all users.
E) Custom report creation is supported with a guided procedure.
4. Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
Please choose the correct answer.
Response:
A) HTML mashup
B) URL mashup
C) Data mashup
D) Custom mashup
5. Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Define the organizational structure
B) Define the business roles
C) Define the territory structure
D) Set up scoping and fine tuning
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D | Question # 3 Answer: B,C,E | Question # 4 Answer: C | Question # 5 Answer: A,D |
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