Updated: Aug 28, 2026
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| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User (1808) |
| Exam Number: | C_C4HCBU1808 |
| Exam Format: | Multiple Response, Multiple Choice |
| Exam Price: | USD 500 (may vary by region) |
| Related Certifications: | SAP Certified Development Associate - SAP Commerce Cloud SAP Certified Application Associate - SAP Commerce Cloud Developer |
| Passing Score: | 65% |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | 12 months |
| Available Languages: | English |
| Recommended Training: | SAP Learning Journey: SAP Commerce Cloud Business User SAP Commerce Cloud Business User Training Courses |
| Exam Registration: | SAP Certification Portal |
| Sample Questions: | SAP C_C4HCBU1808 Sample Questions |
| Exam Way: | Online proctored or onsite testing via SAP authorized exam centers |
| Pre Condition: | Basic knowledge of SAP Commerce Cloud business processes is recommended. No mandatory prerequisite certification. |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4hcbu1808-sap-certified-application-associate-sap-commerce-cloud-business-user/ |
| Section | Objectives |
|---|---|
| SAP Commerce Cloud Fundamentals | - Business User Roles and Navigation
|
| Customer and Order Management | - Customer Management
|
| Merchandising and Storefront Management | - Assortments and Categories
|
| Product Content Management | - Product Information Management (PIM)
|
| Marketing and Promotions | - Personalization
|
Question 1
What can you do in the Basic Edit mode of SmartEdit? (3)
A. Synchronize a content catalog
B. Add or edit component restrictions
C. Add components to a page
D. Save or recall a version
E. Move components within a page
Question 2
How can you create new CMS components in SmartEdit in order to display them in storefront? (2)
A. Create a new component on a page content slot
B. Create a new component on a page template content slot
C. Create a new component on a content page
D. Create a new component on a page by providing the layout parameters and the viewport
Question 3
In Order Management Services module, what are the functionalities of Sourcing Allocation? (2)
A. Sourcing Service offers functionality to determine the number of consignments and create the corresponding consignments
B. Allocation Service allows reallocation of items from a consignment to another warehouse
C. Allocation Service can modify the sourcing result from the Sourcing Service
D. Sourcing Service provides a fitness evaluation to perform calculations to determine the optimal sourcing locations or consignment configurations to source orders
Question 4
Which features are specific to the SAP Commerce, telco and media accelerator? (2)
A. Find agent
B. Subscriptions
C. Fraud detection engine
D. Bundling of products and services
Question 5
Which user interfaces can you use to enter a customer complaint ticket? (2)
A. BackOffice Order Fulfillment Cockpit
B. Personalization mode in SmartEdit
C. On the storefront using the Assisted Service Module
D. BackOffice Customer Support Cockpit
Solutions:
| Question 1 Answer: B,C,E | Question 2 Answer: A,B | Question 3 Answer: B,D | Question 4 Answer: B,D | Question 5 Answer: C,D |
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