Prepare with Salesforce Plat-Con-201 exam practice material, pass for sure
Updated: Jul 05, 2026
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Salesforce Certified Omnistudio Consultant Sample Questions:
1. A business wants to create an OmniScript that allows call center agents to schedule field service appointments with customers. The process needs to retrieve available appointment dates from an external system via a REST A [ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmation should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
A) Multi-select
B) Text Block
C) Text Area
D) Select
E) HTTP Action
2. Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers
A) Use the product color and capacity to determine the price of a product.
B) Use rules to determine eligible insurance products based on a house's address and age of the building.
C) Use risk factors for an insured item to determine different insurance product options.
D) Use a house's address, size, and age of the building to determine an insurance premium.
E) Use location and past usage to determine the monthly cost for an energy product.
3. A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts?
A) Create a reusable OmniScript to update address information.
B) Add an address typeahead element to all the OmniScripts.
C) Create new versions of the OmniScripts to collect the address information.
D) Use a DataRaptor Transform to standardize the data format.
4. Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?
A) Lookup
B) Select
C) Calculation Action
D) DataRaptor Extract Action
5. A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'
A) Radio Group, DataRaptor Post Action, and Email Action
B) Multi-Select, Remote Action, and Email Action
C) Radio Group, Remote Action, and Messaging Action
D) Edit Block, DataRaptor Post Action, and Messaging Action
Solutions:
| Question # 1 Answer: B,D,E | Question # 2 Answer: C,D,E | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |
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