Prepare with Nortel 920-182 exam practice material, pass for sure
Updated: Aug 06, 2026
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Nortel 920-182 Exam Overview:
| Certification Vendor: | Nortel |
| Exam Name: | CallPilot Rls.5.0 Installation and Configuration |
| Exam Number: | 920-182 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Available Languages: | English, Korean, Japanese, French, German |
| Real Exam Qty: | 60-157 (varies by exam provider version) |
| Recommended Training: | CallPilot Installation & Configuration Guides (Nortel documentation archive) |
| Exam Registration: | Nortel legacy certification resources |
| Sample Questions: | Nortel 920-182 Sample Questions |
| Exam Way: | Computer-based exam (onsite or authorized testing centers depending on provider) |
| Pre Condition: | Basic knowledge of Nortel PBX systems and Windows Server-based telephony platforms is recommended. |
| Official Syllabus URL: | https://www.nortel.com |
Nortel 920-182 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: CallPilot System Overview | - System requirements - Architecture and components |
| Topic 2: Installation of CallPilot Rls.5.0 | - Software installation steps - System setup and initial configuration - License and keycode activation |
| Topic 3: Pre-Installation Planning | - Network planning (TCP/IP configuration) - Hardware and server prerequisites - High availability considerations |
| Topic 4: Maintenance and Operations | - System monitoring and logs - Backup and restore procedures - Troubleshooting CallPilot services |
| Topic 5: System Configuration | - Switch integration (Meridian / BCM systems) - User and mailbox configuration - Networking and IP configuration - Configuration Wizard usage |
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