Prepare with Nortel 920-216 exam practice material, pass for sure
Updated: Sep 14, 2026
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Nortel 920-216 Exam Overview:
| Certification Vendor: | Nortel Networks |
|---|---|
| Exam Name: | Nortel Multiservice Switch 7000/15000/20000 Operations and Maintenance |
| Exam Number: | 920-216 |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Related Certifications: | Nortel Multiservice Switch Installation and Configuration Nortel Network Management Certifications |
| Real Exam Qty: | 60-70 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Exam Registration: | Avaya Certification & Learning (Nortel legacy programs) |
| Sample Questions: | Nortel 920-216 Sample Questions |
| Exam Way: | Computer-based exam delivered via authorized testing centers (historically Pearson VUE for Nortel certifications) |
| Pre Condition: | Basic understanding of telecommunications networks and IP networking concepts is recommended. |
Nortel 920-216 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Network Services and Protocols | - Multiservice traffic handling - IP services and routing fundamentals - ATM and legacy transport services |
| Fault Management and Troubleshooting | - Alarm monitoring and interpretation - Fault isolation techniques - System diagnostics and log analysis |
| System Installation and Initial Configuration | - Basic configuration verification - Software loading and system boot process - Initial provisioning and setup procedures |
| MSS Architecture and System Overview | - Control plane and data plane fundamentals - Hardware components and system modules - Multiservice Switch 7000/15000/20000 platform architecture |
| Operations and Maintenance Procedures | - Software upgrades and patch management - Backup and restore operations - Routine system maintenance tasks |
| Performance Monitoring and Optimization | - Traffic engineering and optimization basics - Performance counters and metrics |
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