Prepare with Apple 9L0-012 exam practice material, pass for sure
Updated: Aug 05, 2026
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How to book the 9L0-012 Exam
These are following steps for registering the 9L0-012 exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for 9L0-012 Certifications Exam Step 4: Select Date, time and confirm with a payment method
Apple 9L0-012 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | Mac Service Certification Exam |
| Exam Number: | 9L0-012 |
| Passing Score: | 80% (minimum 55/70; must also pass ESD and Safety sections individually) |
| Real Exam Qty: | 68–70 |
| Exam Duration: | 120 minutes |
| Available Languages: | English, Japanese, Simplified Chinese |
| Exam Price: | $150 USD |
| Exam Format: | Multiple-choice, Multiple-select, Open-book computer-based test |
| Certificate Validity Period: | No longer updated; retired exam |
| Recommended Training: | Apple Official Service Resources |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Apple 9L0-012 Sample Questions |
| Exam Way: | Online proctored / Onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; prior Mac hardware/software experience recommended |
| Official Syllabus URL: | https://support.apple.com/HT204596 |
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How much 9L0-012 Exam Cost
The price of the 9L0-012 exam is $150 USD.
Apple 9L0-012 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Mac Hardware Architecture | - MacBook / Portable systems - Desktop Mac systems - Memory, storage, and Fusion Drive |
| Topic 2: Customer Experience | - Communication and service protocols |
| Topic 3: Damage Assessment | - Warranty and service eligibility - Identifying accidental damage |
| Topic 4: Diagnostic Tools and Resources | - Apple Service Diagnostics - Service manuals and support documents |
| Topic 5: Technician Safety | - Hazard awareness - Safety procedures and equipment |
| Topic 6: General Troubleshooting Theory | - Diagnostic methodology - Problem isolation and verification |
| Topic 7: ESD Precautions | - Static control practices - ESD standards and workbench setup |
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