Prepare with Apple 9L0-066 exam practice material, pass for sure
Updated: Aug 05, 2026
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Apple 9L0-066 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | OS X Yosemite Troubleshooting Exam |
| Exam Number: | 9L0-066 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | Apple Certified Support Professional (ACSP) Apple Certified Mac Technician (ACMT) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Recommended Training: | Apple Support Training Resources |
| Exam Registration: | Apple Training and Certification |
| Sample Questions: | Apple 9L0-066 Sample Questions |
| Exam Way: | Online or authorized testing center (varies by region and provider) |
| Pre Condition: | Basic knowledge of OS X Yosemite and general Mac OS troubleshooting skills is recommended. |
| Official Syllabus URL: | https://training.apple.com |
Apple 9L0-066 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Peripherals and Hardware | - Printer and external device troubleshooting - Input devices and hardware diagnostics |
| Topic 2: File Systems and Data Management | - Disk Utility and storage troubleshooting - File permissions and access control |
| Topic 3: Applications and System Performance | - Application crashes and compatibility issues - Performance optimization and Activity Monitor usage |
| Topic 4: System Security and Privacy | - FileVault and system security settings - Privacy settings and permissions |
| Topic 5: Networking and Connectivity | - Network configuration and DNS issues - Wi-Fi and Ethernet troubleshooting |
| Topic 6: System Installation and Configuration | - Recovery and reinstall options - OS X Yosemite installation and upgrade processes - System requirements and compatibility troubleshooting |
| Topic 7: System Recovery and Maintenance | - Time Machine backup and restore - Safe Mode and recovery tools |
| Topic 8: User Accounts and Authentication | - User account creation and management - Login issues and keychain troubleshooting |
Apple OS X Yosemite Troubleshooting Sample Questions:
1. Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?
A) The source volume is damaged and cannot be read.
B) The version of OS X is not compatible with the iMac hardware.
C) A RAM module is having trouble
D) The iMac is unable to find a startup disk that contains boot files.
2. Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?
A) Have Joseph startup from OS X Recovery and open the Firmware Password utility
B) Help Joseph erase the hard disk and reinstall OS X and forgotten.
C) Ask Joseph to startup from OS X Recovery and choose
D) Explain to Joseph that he can unlock the disk using the recovery key created when FileVault 2 was enabled.
3. Sheryl is configuring a drive on the office server to be used by Time Machine. Each of the Mac computers in the office will be set up to use that network drive. Which of the following network protocols must the server use to make that drive available to Time Machine on each Mac computer?
A) User Datagram Protocol (UDP)
B) Reverse Address Resolution Protocol (RARP)
C) Apple Filing Protocol (AFP)
D) File Transfer Protocol (FTP)
4. Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response?
A) "To update to OS X Yosemite, you need to have Mac OS X Leopard v10.5.2 or later already installed on your Macs."
B) 'To download OS X Yosemite, you will need to have OS X Mountain Lion v10.8 installed and App Store running."
C) "To download OS X Yosemite from the App Store, you will need to have Mac OS X Snow Leopard v10.6.8 or newer installed."
D) "To install OS X Yosemite, you will need to download a version of Mac App Store that will run on any version of OS X."
5. At which stage in the startup process does the Mac know which startup disk to choose?
A) Firmware
B) Hardware
C) Boot Loader
D) Software
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |
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