Prepare with Apple 9L0-064 exam practice material, pass for sure

Updated: Sep 09, 2026

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Apple 9L0-064 Exam Overview:

Certification Vendor:Apple
Exam Name:Apple OS X v10.8 Troubleshooting Exam
Exam Number:9L0-064
Available Languages:English, Japanese
Exam Format:Scenario-based questions, Multiple choice
Related Certifications:Apple Certified Technical Coordinator (ACTC) 10.8
Apple Certified Support Professional (ACSP)
Sample Questions:Apple 9L0-064 Sample Questions
Exam Way:Typically delivered as proctored online or onsite multiple-choice exam via authorized testing centers.
Pre Condition:Basic knowledge of macOS (OS X 10.8) usage and navigation is recommended.

Apple 9L0-064 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Updates- System security
  • 1. FileVault basics
    • 2. Firewall configuration
      - Software updates
      • 1. Mac App Store updates
        • 2. System update troubleshooting
          Topic 2: Networking and Connectivity- Network configuration
          • 1. Wi-Fi and Ethernet troubleshooting
            • 2. TCP/IP configuration basics
              - Network services
              • 1. Network diagnostics tools
                • 2. DNS and DHCP issues
                  Topic 3: User Accounts and Permissions- User account management
                  • 1. Login issues and keychain problems
                    • 2. Admin vs standard user roles
                      - File system permissions
                      • 1. Fixing disk permissions
                        • 2. Permission structure in OS X
                          Topic 4: Troubleshooting and System Management- macOS startup process and boot issues
                          • 1. Startup sequence and boot modes
                            • 2. Recovery and safe boot troubleshooting
                              - System performance and maintenance
                              • 1. System logs and troubleshooting tools
                                • 2. Activity Monitor and system diagnostics
                                  Topic 5: Applications and System Services- Application troubleshooting
                                  • 1. Compatibility issues
                                    • 2. App crash diagnostics
                                      - System services
                                      • 1. Login items and startup services
                                        • 2. Launch services and daemons
                                          Topic 6: File Systems and Storage- Disk management
                                          • 1. Partitioning and formatting drives
                                            • 2. Disk Utility usage
                                              - Data protection
                                              • 1. Data recovery basics
                                                • 2. Time Machine backups

                                                  Apple OS X v10.8 Troubleshooting Sample Questions:

                                                  Question #1

                                                  Apple recommends the ________ volume format when setting up a Mac's hard disk for normal use.

                                                  • A. Mac OS Extended
                                                  • B. ExFat
                                                  • C. MS-NT File System
                                                  • D. Mac OS Extended (Journaled)
                                                  Answer: D
                                                  Question #2

                                                  A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is

                                                  • A. an app not purchased at the Mac App Store
                                                  • B. a PowerPC application
                                                  • C. anIOSapplication
                                                  • D. a Windows application
                                                  Answer: B
                                                  Question #3

                                                  You are troubleshooting an application which bounces in the dock for a few seconds, then stops without launching or displaying an error message. What built-in utility is best for displaying application and system messages that are not shown to a user?

                                                  • A. Console
                                                  • B. Terminal
                                                  • C. Logger
                                                  • D. System Information
                                                  Answer: A
                                                  Question #4

                                                  Which system preference pane allows a user to enable the OS X Mountain Lion Firewall?

                                                  • A. Security & Privacy
                                                  • B. Mission Control
                                                  • C. Network
                                                  • D. Sharing
                                                  Answer: A
                                                  Question #5

                                                  A customer installed OS X Mountain Lion on his Mac Pro (Mid 2012) on a RAID Volume, but cannot enable FileVault 2. What is a likely cause of this issue?

                                                  • A. The Mac Pro does not have sufficient RAM.
                                                  • B. The hard disks do not have the correct partition scheme.
                                                  • C. FileVault 2 was not selected as a custom option during the OS X Mountain Lion install.
                                                  • D. The customer continued the install of OS X Mountain Lion, despite a warning that OS X Recovery Mode and FileVault would not be available on this disk.
                                                  Answer: D

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