Prepare with Apple 9L0-415 exam practice material, pass for sure

Updated: Sep 13, 2026

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Apple 9L0-415 Exam Overview:

Certification Vendor:Apple
Exam Name:OS X Support Essentials 10.9
Exam Number:9L0-415
Exam Duration:90 minutes
Related Certifications:Apple Certified Support Professional (ACSP)
Exam Price:USD 65–250 (varies by region and testing provider)
Passing Score:80% (approximate, subject to Apple certification policies)
Certificate Validity Period:Tied to OS X version certification; version-specific certification (retired)
Exam Format:Multiple Choice, Computer-Based Exam (CBT)
Available Languages:English
Real Exam Qty:Approximately 80
Sample Questions:Apple 9L0-415 Sample Questions
Exam Way:Computer-based exam delivered via Pearson VUE or Apple Authorized Training Center (historically)
Pre Condition:Recommended familiarity with macOS basics and system administration concepts; exam is part of the Apple Certified Support Professional (ACSP) track; this specific exam is retired
Official Syllabus URL:https://training.apple.com

Apple 9L0-415 Exam Syllabus Topics:

SectionObjectives
User Accounts and File Systems
System Administration and Maintenance
Applications and Processes Management
Troubleshooting and Support Techniques
Installation and Configuration of OS X 10.9
Network Configuration and Services

Apple OS X Support Essentials 10.9 Sample Questions:

Question #1

Which process will let you start up a Mac in target disk mode?

  • A. Hold down the S key on the keyboard while the Mac starts up, then enter the command reboot -target.
  • B. Open the Startup Disk preferences, click Target Disk Mode, and then click Restart.
  • C. Start up from the OS X Recovery partition, choose Target Disk Mode from the Startup Disk menu, and restart the Mac.
  • D. Hold down the Option key on the keyboard as the Mac starts up, until a dialog appears, then select Target Disk Mode from the dialog.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Most common IP addresses and subnet masks share the same IPv4 formatting. An IPv4 address is a 32-bit number represented in four groups of three-digit numbers, known as octets, separated by periods. Each octet has a value between 0 and 255. An IPv6 address is a 128-bit number that's presented in eight groups of four-digit hexadecimal numbers separated by colons. This allows for a huge range of addresses, and as a result IPv6 addressing essentially includes subnet information.

  • A. How can you identify duplicate fonts?
  • B. What types of files are omitted from Time Machine backups?
  • C. How does the Secure Empty Trash feature in Finder work?
  • D. How does IPv4 addressing differ from IPv6 addressing?
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Any account password reset process won't change anykeychain passwords. Therefore, the user's keychains won't automatically open when the user logs in with her new password. The user will have to manually change her keychain passwords using the Keychain Access utility.

  • A. How does resetting a user's account password affect that user's login keychain?
  • B. How does the Spotlight search service use metadata?
  • C. How does a user that changes his own account password affect his login keychain?
  • D. How does network service order affect network connectivity?
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

  • A. The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.
  • B. The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.
  • C. The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
  • D. The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Where are application preferences stored?

  • A. The locked file flag prevents anyone, including the item's owner, from editing an item. Only the item's owner can unlock the item to then allow modification.
  • B. Spotlight metadata index databases are stored at the root of every volume in a /.Spotlight-V100 folder. However, a Legacy FileVault user's database is stored in his encrypted home folder. And the Mail application maintains its own database in each user's home folder at ~/Library/Mail/V2/MailData/Envelope Index. Spotlight plug-ins can be located in any of the Library folders in a folder named Spotlight.
  • C. Application preferences are almost always stored in the user's Library folder in the~/Library/Preferences folder. Newer sandboxed applications must always store their preferencesin a ~/Library/Containers/<Bundle ID>/Data/Library/Preferences folder, where "<Bundle ID>"is the unique bundle identifier for the application.
  • D. Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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