Prepare with IBM C2010-591 exam practice material, pass for sure
Updated: May 30, 2026
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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. Why is the corporate vision and strategy important for a high level requirements document?
A) It provides an understanding of how current IT asset and service management processes support these requirements.
B) It provides an overview of the company's mission and market strategy which determines the IT asset and service management business requirements.
C) It provides a clear definition of the company goals, how they want to achieve these goals, and what is needed to achieve these goals which determines the IT asset and service management business requirements.
D) It provides company policies which determine the preferred vendors and influence the high level requirements for a IT asset and service management solution.
2. Which statement describes functional components provided by IBM SmartCloud Control Desk?
A) It provides support for new business ordering from a standard catalog, and the associated workflow to sell/contract the service.
B) It provides capability to deploy software packages to all endpoints, including required patches, and fulfill a software deployment request.
C) It gathers usage metrics (infrastructure and application resources) and stores the data for historical and audit purposes; an aggregation point for element level statistics provided by performance and capacity agents and data collection components.
D) It manages the logical and physical IT infrastructure by discovering and verifying Configuration Items and their versions; it tracks detailed hardware and software configurations and logical relationships between the items based on information gathered via sensors.
3. The IBM SrnartCloud Control Desk is based on a common platform, the Tivoli Process Automation Engine (TPAE). What two capabilities does TPAE provide? (Choose two.)
A) An incident handling capability.
B) A service catalog for publishing self-help services to end users.
C) Compliance support through e-Signature and e-Audit.
D) A scanning tool for identifying deployed IT infrastructure components
E) A common user interface and GUI editor.
4. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?
A) At least two
B) One is enough
C) At least five
D) At least three
5. After implementing IBM SmartCloud Control Desk, customer Key Performance Indicators show there are a large number of reoccurring incidents. This is a sign that one of the processes is not efficient. Which process is it?
A) Problem Management
B) Incident Management
C) Change Management
D) Request Fulfillment
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C,E | Question # 4 Answer: B | Question # 5 Answer: A |
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