Prepare with IBM C9020-971 exam practice material, pass for sure
Updated: Jun 18, 2026
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IBM Enterprise Storage Technical Support Sample Questions:
1. A customer is having difficulty with managing the heterogeneous storage infrastructure and tracking the performance of SAN-attached devices.
Which IBM product will resolve the customer's immediate concern?
A) Fabric Manager
B) IBM Director
C) IBM Spectrum Virtualize
D) IBM Spectrum Control
2. What is the most common initial benefit to data center economics of implementing an IBM FlashSystem?
A) More performance
B) More disk drives
C) More power consumption
D) More servers
3. A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?
A) Place the order with height and weight reduction delivery.
B) Place the order with just 1 TB drives.
C) Place the order, then have the installer take apart and reassemble the XIV.
D) Place the order with only 6 modules then perform a MES upgrade.
4. A customer wants a new tape library. The customer currently uses LTO-4 tapes but has some older archive tapes on LTO-3.
What is the highest level tape drive the customer can install and still read the older archive tapes and write to current tapes?
A) LTO-6
B) LTO-5
C) LTO-4
D) LTO-3
5. A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?
A) One year warranty with 9x5 same business day.
B) One or three year warranty with 24x7 response (dependent upon machine type).
C) Two year warranty with 9x5 next business day response.
D) Five year warranty with 24x7 response (dependent upon machine type).
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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