Updated: Jun 01, 2026
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1. How do HP Services help customers save money and simplify processes? (Select two.)
A) They cover 80% of out-of-warranty repairs.
B) They enable customers to concentrate on core business activities.
C) They limit unexpected costs.
D) They cover in-warranty devices from non-HP brands.
E) They provide free delivery.
2. What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.)
A) track registered services
B) receive notifications of your customer's service renewal
C) offer installment payment terms based on customer requirements
D) place an order to purchase an existing quote
E) register services
3. Which HP Services benefits should you share with a customer who insists that they can repair devices themselves? (Select three.)
A) HP Services makes it so you do not have to worry about access to spare parts.
B) HP products are less likely to need repairs if HP professionals are monitoring them.
C) HP Services allows you to avoid unexpected costs after the base warranty expires.
D) Replacement of HP products costs less if customers only use HP devices.
E) HP Services removes the burden on your IT team so they can focus on the core business tasks.
4. Which benefits are included in HP Services value proposition for the channel partners?
A) Build customer relationships; Maximize profitability; Reward growth
B) Extend market reach; Grow profits; Gain recognition
C) Build revenue; Differentiate yourself; Sell more
D) Extend market reach; Maximize profitability; Strengthen customer relationships
Solutions:
| Question # 1 Answer: B,E | Question # 2 Answer: A,B,E | Question # 3 Answer: A,C,D | Question # 4 Answer: A |
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