Prepare with Microsoft MB2-877 exam practice material, pass for sure
Updated: Oct 21, 2026
No. of Questions: 48 Questions & Answers with Testing Engine
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Latest and high-quality MB2-877 vce test simulator pass for sure
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MB2-877 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our MB2-877 exam dumps will include the following topics:
- Manage the Connected Field Service solution 5-10%
- Manage work orders 15-20%
- Set up and Configure Field Service 15-20%
- Schedule and dispatch work orders 15-20%
- Manage Agreements 10-15%
- Manage Field Service mobility 10-15%
How much MB2-877 Exam Cost
The price of the MB2-877 exam is $165 USD.
Reference: https://www.microsoft.com/en-us/learning/exam-mb2-877.aspx
Microsoft MB2-877 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 for Field Service |
| Exam Number: | MB2-877 |
| Passing Score: | 700 / 1000 |
| Exam Price: | $165 USD |
| Real Exam Qty: | 48-50 |
| Exam Format: | Multiple-response, Case studies, Multiple-choice |
| Exam Duration: | 60 minutes |
| Related Certifications: | Replaced by MB-240: Microsoft Dynamics 365 Field Service Functional Consultant Microsoft Certified Solutions Expert (MCSE) |
| Certificate Validity Period: | Retired since June 30, 2019 |
| Available Languages: | English |
| Recommended Training: | Microsoft Learn (Replacement Exam MB-240) |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Microsoft MB2-877 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers (no longer available) |
| Pre Condition: | None required; recommended experience with Dynamics 365 Customer Engagement |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb2-877 |
Microsoft MB2-877 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage work orders | 18% | - Define work order lifecycle - Configure work order resolution - Create and manage work orders and incidents |
| Manage inventory, purchasing, and customer assets | 15% | - Manage inventory and warehousing - Process purchasing and returns - Create and manage customer assets |
| Manage Connected Field Service | 5% | - Configure IoT integration - Manage connected devices and alerts |
| Set up and configure Field Service | 18% | - Configure products, services, and pricing - Perform initial configuration - Configure work order types and statuses |
| Schedule and dispatch work orders | 22% | - Manage bookable resources - Use schedule board and schedule assistant - Configure universal resource scheduling |
| Manage Field Service mobility | 12% | - Install and configure mobile app - Customize mobile interface - Work with offline capabilities |
| Create and manage agreements | 10% | - Generate bookings and invoices from agreements - Define agreement terms and settings |
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