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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks' users demonstrated behaviors and shared quotes on their excitement to use a new offering, as well as how it would influence their purchasing habits., during feedback sessions.
What do these qualitative findings Indicate about the new offering"?

A) Desirability
B) Viability
C) Feasibility

2. A start-up specializing in healthcare is beginning the research and development phases for an application intended for patients and doctors. The strategy designer wants to help both audiences evaluate and prioritize ideas, opportunities, and features toward a shared understanding of a new patient experience.
Which tool should be used to facilitate and share this vision"

A) Creative brief
B) Storyboard
C) Cross-functional survey

3. A design team presents their vision for a new product, and their executive team has some fundamental questions about how the product strategy will drive business outcomes.
What should the strategy designer do to address these concerns?

A) Share stories from research that show the design team understands the customers' needs.
B) Collect feedback and use it to define constraints for a new co-creation activity with stakeholders.
C) Provide a breakdown of the strategy, linking features with consumer benefits and outcomes.

4. A strategy designer is seeing signals of success with a new product that is driving brand loyalty and decreasing consumers' environmental impact. How should a business case be built for continuing sustainable innovation through a view of a full product lifecycle?

A) Purchase carbon offsets for energy used in manufacturing.
B) Extend customer journey maps to pre and post purchase.
C) Source cheaper, locally-grown raw materials.

5. As part of Cloud Kicks' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format.
Which considerations should a strategy designer share*?

A) Cookie consent requirements
B) Globally-accepted privacy act
C) Applicable privacy acts

Solutions: