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Last Updated: Sep 12, 2026
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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| App Administration | 10% | - Configure app permissions and settings - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory - Manage integrations and workflows |
| Security | 15% | - Monitor and audit workspace activity - Configure domain and IP restrictions - Enable multi-factor authentication (MFA) - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings |
| Channel & User Group Administration | 28% | - Manage user groups and channel permissions - Implement channel naming conventions and best practices - Convert public channels to private channels - Manage default channels and required channels - Configure channel management policies |
| User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Configure user provisioning and deprovisioning - Handle user onboarding and offboarding - Manage user roles and admin roles |
| Enabling Slack Success | 15% | - Create help channels for user support - Promote best practices and user adoption - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement |
| Fundamentals | 9% | - Navigate the Slack Admin console - Understand Slack roles and responsibilities - Differentiate between Slack plans and features |
| Workspace Administration | 9% | - Manage workspace settings and configurations - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace |
Salesforce Certified Slack Administrator Sample Questions:
You're a Workspace Admin for a workspace where members are working on three specific projects.
When members create new channels, you want to ensure it's clear which project the new channel is associated with.
What is the best way to do so?
- A. Install an app from the Slack app directory that automatically updates channel topics based on predefined criteria.
- B. Create a spreadsheet that maps each channel to its project, and pin it to the #general channel.
- C. Create a naming convention for each of the three projects, and add them as default channel naming prefixes.
- D. Ask members to include the project name in the channel description upon channel creation.
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Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)
- A. Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
- B. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
- C. @mention their Workspace Admin in the appropriate #proj channel to request guest access.
- D. Direct message (DM) an Org Owner requesting that their consultants be added as guests.
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
When a workspace's settings are changed to make single sign-on (SSO) mandatory, which series of events will members experience?
(Select the best answer.)
- A. They'll receive a notification from their SSO provider and be logged out immediately from the Slack workspace.
- B. They'll be immediately logged out and be required to authenticate their identity using SSO before logging back in.
- C. They'll receive an email that contains a link they'll use to connect and authenticate their Slack account with their account in their SSO provider.
- D. They'll receive a Slackbot message in the workspace requiring them to click an authentication link to validate SSO.
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What is true when public file sharing is enabled?
- A. Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.
- B. Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).
- C. In a public channel, only admins can create an external link for a file.
- D. File upload permissions to Slack Connect channels can't be restricted.
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit.
Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.
What is the most efficient way for the CPO to accomplish this?
(Select the best answer.)
- A. Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.
- B. Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.
- C. Record a demo outside of Slack and import the file into a multi-workspace channel.
- D. Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel.
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