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| Section | Objectives |
|---|---|
| Topic 1: Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
| Topic 2: Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Topic 3: Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
| Topic 4: Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
| Topic 5: Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
1. You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)
A) Workspace analytics dashboard
B) Org analytics dashboard
C) Message activity analytics
D) Analytics members dashboard
2. When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
A) To make multiple discussions in the same channel easier to follow
B) To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
C) To ensure that others in a channel will be notified of new messages
D) To use slash commands without disturbing the rest of the channel members
3. Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?
A) Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
B) Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides
C) Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
D) Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides
4. You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
A) End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.
B) End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
C) End users will be immediately signed out of Slack on any unmanaged mobile devices.
D) End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
5. Your company uses Slack Enterprise Grid.
An employee loses an office device that is logged into Slack.
What should an Org Admin do to mitigate risk?
A) Ask the user to log out of the device by clicking End all sessions in their Slack settings.
B) Deactivate the user in Slack, and reactivate them once the device is located.
C) Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).
D) Sign member out of the Enterprise Grid org by selecting Sign out of Slack in the admin dashboard.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |
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