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HP Selling HP EMEA cMPS Sample Questions:

1. What happens to a partner that leaves the cMPS Partner program?

A) The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
B) They will become HP partner Managed Print Service Partner (HPpMPS)
C) They have all existing contracts in the program managed by HP directly.
D) They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only

2. What is part of the HP imaging and printing hardware value proposition?

A) Recognized for world class reliability
B) Most new models introduced every year
C) Number 1 in sales volumes per product
D) Smallest product footprint form factor

3. What is a benefit of the Supplies Contract Reseller Program (SCRP)?

A) A toolkit including device discovery and monitoring software is provided
B) The SCRP ID allows for multi-country HP supplies support
C) HP supports pricing for the cMPS contracts for supplies and distributors
D) Access to both hardware and HP supplies up-front discount is available.

4. What is consultative selling?

A) A long-term relationship as a business advisor
B) Selling products to meet the immediate need
C) Providing supplies exclusively
D) Closing the sale and moving on to the next challenge

5. When should HP Care Pack Services be used within a cMPS contract?

A) Decided by thepartnerand it is an option as part of the cMPS program
B) Mandatory for all HP devices supported under the cMPS program
C) Only when service level responses of less than 4 hours are required
D) Always, when supporting HP commercial MFP

Solutions: