Prepare with IBM 000-591 exam practice material, pass for sure
Updated: Sep 01, 2025
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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. What has to be considered in the service design stage according to ITIL?
A) the design of measurement systems, methods, and metrics
B) the design of functions and applications
C) the design of the service catalog
D) the design of Service Level Agreements
2. What is the main purpose of the IBM Tivoli Integration Composer product?
A) Management of physical and virtual endpoint servers, desktops, roaming laptops, and specialized equipment
B) Quick identification of distributed hardware and software inventory
C) Population of IBM SmartCloud Control Desk database with asset inventory and system management tools data
D) Monitoring as needed for selected asset inventory and system management tools
3. Which services attributes should be considered when analyzing the outcome for customer value?
A) desired outcome, supplier metrics, and IT objectives
B) objectives, metrics, and desired outcome
C) people, products, and technology
D) business objectives, IT objectives, and process metrics
4. How is a power user of an IT asset and service management system defined?
A) A user who is responsible for management of the system administration team.
B) A user who is an expert in programming additional features to the system which will be used by other users.
C) A user with the highest level of authorization to access the system.
D) A user who has the ability to use advanced features of the system which are beyond the abilities of regular users.
5. A customer requires a solution which can capture, integrate, and maintain technical and financial information about IT components throughout the lifecycle - from planning and procurement, to deployment and maintenance, through end of life and disposal. Which solution is appropriate for this requirement?
A) Service Request Management
B) Capacity Management for IT
C) Change and Configuration Database Management
D) Asset Management for IT
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |
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