Prepare with Nortel 920-255 exam practice material, pass for sure

Updated: Sep 08, 2026

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Nortel 920-255 Exam Overview:

Certification Vendor:Nortel
Exam Name:Nortel Enterprise Voice and Communication Solutions Certification Exam
Exam Number:920-255
Exam Duration:90 minutes
Exam Price:USD 100-150 (varies by region and testing center)
Exam Format:Scenario-based questions, Multiple choice
Certificate Validity Period:Typically does not expire (legacy Nortel certification program dependent)
Real Exam Qty:50-65
Related Certifications:Nortel Enterprise Solutions Certifications
Nortel Network Professional (NNP)
Passing Score:70%
Available Languages:English
Sample Questions:Nortel 920-255 Sample Questions
Exam Way:Computer-based testing at authorized testing centers (legacy Nortel certification program)
Pre Condition:Recommended knowledge of IP networking, VoIP fundamentals, and enterprise telephony systems
Official Syllabus URL:https://www.nortel.com

Nortel 920-255 Exam Syllabus Topics:

SectionObjectives
System Configuration and Deployment- Integration with enterprise systems
  • 1. SIP trunk configuration
    • 2. PSTN integration
      - Installation and setup
      • 1. Voice system deployment procedures
        • 2. Initial configuration steps
          Call Control and Unified Communications- Call processing
          • 1. Call admission control
            • 2. Dial plan configuration
              - Unified communications services
              • 1. Voicemail and messaging integration
                • 2. Presence and collaboration services
                  Enterprise Voice Architecture- Nortel voice solutions architecture
                  • 1. Call routing and switching design
                    • 2. Media gateway integration
                      - VoIP fundamentals
                      • 1. IP telephony concepts
                        • 2. Signaling protocols (SIP, H.323)
                          Network Infrastructure for Voice- IP network requirements
                          • 1. Bandwidth planning for voice services
                            • 2. LAN/WAN considerations
                              - QoS for voice traffic
                              • 1. Latency, jitter, and packet loss control
                                • 2. Traffic prioritization techniques
                                  Operations, Maintenance, and Troubleshooting- System monitoring
                                  • 1. Voice quality monitoring tools
                                    • 2. Alarm and event management
                                      - Fault diagnosis
                                      • 1. Common call failure scenarios
                                        • 2. Performance troubleshooting procedures

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