Prepare with HP HP5-B04D exam practice material, pass for sure
Updated: Aug 07, 2026
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HP HP5-B04D Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Delta - Selling HP Printing and Personal Systems Hardware |
| Exam Number: | HP5-B04D |
| Certificate Validity Period: | Retired |
| Exam Duration: | 30–60 |
| Real Exam Qty: | 30–40 |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Single/Multiple Select |
| Exam Price: | $30 USD |
| Related Certifications: | HP2-B109 HP2-B115 |
| Recommended Training: | HP University / HP Learning |
| Exam Registration: | HP Partner Portal Pearson VUE HP Inc. Portal |
| Sample Questions: | HP HP5-B04D Sample Questions |
| Exam Way: | Online, web-based, unproctored; complete within 24 hours after registration |
| Pre Condition: | Must hold valid HP Sales Certified - Printing and Personal Systems Hardware certification |
| Official Syllabus URL: | https://www.pearsonvue.com/hpi/ |
HP HP5-B04D Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solutions and Services | 10% | - Basic Service Offerings - Supplies and Accessories |
| Topic 2: Selling and Value Proposition | 20% | - Customer Needs Assessment - Competitive Differentiation |
| Topic 3: HP Personal Systems Hardware | 35% | - Workstations and Thin Clients - Commercial Notebooks and Desktops - Mobility and Connectivity Features |
| Topic 4: HP Printing Portfolio Overview | 35% | - HP LaserJet and PageWide Technology - Print Security and Management Tools - OfficeJet and InkJet Solutions |
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Which feature built into HP Flow MFPs enables one-touch workflows?
A) 8" display and full-size keyboard to easily enter metadata
B) image preview, which allows view, zoom, edit, and re-order
C) advanced image processing for pristine scans
D) quicksets, driven from a large, full color screen
2. If a customer is looking to print only mono pages, what should you recommend'?
A) an HP DesignJet printer
B) an HP OfficeJet Printer
C) an HP MFP flow device
D) an HP LaserJet printer
3. Which serviceability benefit does the HP 800 series offer?
A) EasyAccess door
B) a two-hour, onsite visit
C) a replacement device within two days
D) remote servicing support
4. How does HP recycle cartridges?
A) Where possible, HP tests every returned, empty ink cartridge to see if it can be refilled.
B) HP encourages customers to close the loop and decide if a cartridge should be discarded or refilled.
C) HP tests every returned, empty ink cartridge for potential sale to local refillers.
D) HP closes the loop and manufactures new laser cartridges by using up to 25% recycled
plastics.
5. What can Wi-Fi capable devices do through HP ePrinting technology Wireless Direct?
A) Print via an Ethernet cable connection avoiding potential security risks associated with wireless networks
B) Connect and print via the Cloud to reduce the need for corporate networks
C) Store print jobs until the user is at the printer to ensure output can be collected immediately
D) Make a wireless network connection directly to the printer without using a wireless router or access point
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |
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