Prepare with Salesforce Slack-Admn-201 exam practice material, pass for sure
Updated: Sep 12, 2026
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Salesforce Slack-Admn-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Slack Administrator |
| Exam Number: | Slack-Admn-201 |
| Exam Format: | Multiple select, Scenario-based questions, Multiple choice |
| Certificate Validity Period: | Maintained via Salesforce certification maintenance program (annual release updates) |
| Related Certifications: | Salesforce Certified Administrator Slack Certified Admin |
| Available Languages: | English |
| Exam Price: | $200 USD |
| Exam Duration: | 105 minutes |
| Recommended Training: | Salesforce Trailhead Slack Administrator Learning Path Slack Admin Guide & Documentation |
| Exam Registration: | Salesforce Certification Portal Kryterion Webassessor Registration |
| Sample Questions: | Salesforce Slack-Admn-201 Sample Questions |
| Exam Way: | Online proctored exam via Kryterion Webassessor or authorized testing center |
| Pre Condition: | No formal prerequisites required; recommended experience managing Slack workspaces or Salesforce environments |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/slackadministrator |
Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Topic 2: Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
| Topic 3: Troubleshooting and Support | - Admin tools and diagnostic capabilities - Common workspace issues resolution |
| Topic 4: Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Topic 5: Workspace Administration | - Slack workspace setup and configuration - User provisioning and identity management |
Salesforce Certified Slack Administrator Sample Questions:
You're a Workspace Owner for a Slack Business+ workspace.
The sales team wants to work with customers in Slack, but sales representatives change accounts frequently.
Which best practice process should you establish?
- A. Create new account channels and share them with the respective customers using Slack Connect.
- B. Invite the customers to the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.
- C. Create a new free Slack workspace and invite the sales and customer care teams as full members.
- D. Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year.
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
- A. To make multiple discussions in the same channel easier to follow
- B. To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
- C. To ensure that others in a channel will be notified of new messages
- D. To use slash commands without disturbing the rest of the channel members
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue.
They may need to reference the history in the future. Of note, there has not been any new activity in #bug- cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?
- A. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
- B. Delete the channel; messages from a deleted channel are still available via search.
- C. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
- D. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance.
You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.
What is the reason for this?
(Select the best answer.)
- A. The Slack Connect channel may have a different name in the partner organization's workspace.
- B. The employee of the partner organization is not a member of the Slack Connect channel.
- C. The employee of the partner organization does not have posting permissions in the channel.
- D. The Slack Connect channel is private in the partner organization's workspace, so the employee cannot search for it.
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?
- A. Member
- B. Multi-channel Guest
- C. Workspace Admin
- D. Primary Org Owner
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
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