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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A) Advertising sales management
B) Subscriber lifecycle management
C) Multiple subscription management
D) Enterprise sales management

2. A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A) Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
B) Attach an Omniscript ta task and handle the integration manually
C) Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
D) Use Apex to be able to send the customized payload and interpret the response

3. ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

A) Do not migrate legacy assets and leverage external objects within salesforce to access them
B) Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
C) Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
D) Coordinate migration readiness across regions and execute migration all at once to ensure consistency

4. Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

A) Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
B) Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
C) Create Apex class and hook code to calculate the price and add as a step within the pricing plan
D) Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems

5. ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

A) Mobile subscription Management
B) Enterprise Sales Management
C) Digital commerce
D) Assets based ordering

Solutions: